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How Answering Services Help Real Estate Agents Succeed

Posted by Joann Fussell on Apr 28, 2017 8:00:00 AM

house-435618__340.jpgIn the real estate business, each and every phone call is important. Whether it’s a buyer ready to make an offer, a seller ready to accept one, or anything in between, each call is key to keeping business thriving. Not to mention, clients expect agents to be professional and organized enough to answer each call, regardless of the time they make their call.

However, every real estate agent knows that it’s virtually impossible to answer each call, especially when they’re busy showing properties or going through a closing sale process.

Realtors who work in larger agencies may have the benefit of an off-staff receptionist to answer calls, but even then the receptionist may be busy with other calls or out of the office for vacation or an illness. And realtors working on their own are often not in a position to hire an assistant to manage communications.

In either case, the operators at live answering services handle everything a staff receptionist would at a fraction of the cost, with no overhead, 24/7, 365 days a year. An agent’s clients are greeted by a friendly, trained professional who knows the in’s and out’s of a realtor’s business. They answer questions, schedule appointments and showings, and are familiar with an agent’s priorities so they know which calls are urgent and which are not.

Live answering services that provide real estate solutions are also beneficial for property managers, brokerage, and sales representatives, as well as construction contractors and property builders. Communications plans are tailored specifically to each business owner, their team, and their prospective and current clients.

Voice Link of Columbus, Inc. has been helping people in the real estate field in Georgia and beyond for more than 26 years. Our real estate answering service features include:

  • Prompt call answering, 24/7, 365 days/year
  • Accurate message dispatch
  • Written documentation of all communications
  • Scheduling appointments
  • Assistance with prospective tenants, prospects and current clients
  • Reliable emergency contact procedures

Whether it is answering your after-hours prospective clients or tenant calls, assisting your administrative staff during business hours, or confirming your appointments, Voice Link is there 24 hours a day, 365 days a year. Customized communication solutions, secure messaging, and appointment scheduling will save you time and money while improving customer satisfaction.

Voice Link offers month-to-month service agreements to meet your unique needs. Our excellent reputation, expert staff, and state-of-the-art technology will exceed your expectations. Request information online or call us at (800) 262-2799 for a free consultation.

 

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